Loyalty programme

01-07-2021
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The ShopBuilder Webstore loyalty programme

It is important to us that we reward our returning customers in some way. That's why if you shop at ShopBuilder Webstore again and again, you'll have the opportunity to earn your own personalised discount coupons for your next purchase based on your previous purchases! In addition, from 1 August, our registered loyalty programme members will have the privilege of discounted shopping, whether it's a monthly promotion or a Scitec Day.

Let's see the details!

Points for a coupon?

You can get personalised coupons by using your loyalty points from your purchases. For every* ShopBuilder Webstore purchase you make, whether in-store or online, you'll earn loyalty points. These can be redeemed for discounted purchase or free shipping coupon(s).

How can you earn ShopBuilder Webstore loyalty points?

It's very simple: you will automatically receive them after every purchase if you are registered ShopBuilder Webstore! Whether you shop in the webshop or in any official ShopBuilder Webstore store, you will receive 10% of the value of your purchase in points. The points are credited to your account almost instantly for in-store purchases (only 10-15 minutes lead time required) and for online purchases when your money (transfer or cash on delivery) is credited to your account. This usually takes a few days.

In practice, this means that if you buy e.g. 100 EUR, you will get 10 loyalty points.

*Loyalty points are awarded for all products for which:

  • You did not buy them with a coupon
  • They are included in a separate loyalty point promotion (see later)

Write reviews on products

You can also earn points for writing a review on ShopBuilder Webstore. It is important to know that written reviews go through an approval process where reviews such as "It was good" and of course automated spam are filtered out. Negative reviews, however, are not filtered: honesty is important to us, and we want it to be really clear underneath a product whether or not it worked for the majority. So, points will be awarded for quality reviews, whether they are positive or negative!

Where can you track your points?

You can keep track of your points on the My Data page, and you will also have the option to convert your points into coupons here.

What can you redeem your points for?

You can use your points to generate coupon(s) that you can use for future purchases. You can choose from four types of coupons: free shipping, 10%, 15%, and 20%. The price of the coupons in points is as follows.

  • Free shipping - 1500 points
  • 10% - 2000 points
  • 15% - 4000 points
  • 20% - 6000 points

You can select whether you want to redeem them for Scitec, Protein.Buzz, or BiotechUSA products. A coupon will only be valid for products from one manufacturer. For example, if you have other manufacturers' products in your shopping cart when redeeming a coupon for Scitec, the deduction will only apply to Scitec products, so the 20% will NOT be deducted from the total amount of your shopping cart.

It is important to note that you can use one coupon per purchase. However, you can of course buy more, depending on your points. For example, if you have 10,000 points, you can get a 15% and a 20% coupon, but you cannot use them in the same order. You also can't use the coupon(s) to buy discounted products.

(This text will appear only on Builder sites): So, with the right amount of points, you can buy Scitec, BiotechUSA, or Protein.Buzz products that are not on sale to others for up to 20% off!

You can redeem the coupons for yourself on the dedicated interface on your „My data” page. Coupons earned through the loyalty program will ONLY work with your registration, so they are non-transferable and cannot be used by others.

Is there another way to earn points other than by shopping?

From time to time, you may run into point earning promotions on ShopBuilder Webstore. We will of course inform our customers about these promotions on our website, social media pages and newsletters.

Do I have to register separately for the loyalty programme?

That's the beauty: you don't have to do anything once you're a registered customer! Our returning, loyal customers automatically earn points. And the online shop registration can be done in a few minutes on the ShopBuilder Webstore registration page: all you need to do is enter a mailing address, a name and a shipping address, along with a password of course. If you register to buy from us - or let the ShopBuilder Webstore specialist shop know that you have a registration and would like to buy with that registration - your points will continue to accumulate until they are used up as described above.


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